R
Hey!
I don't know if anybody's reading this, but I'm just gonna go ahead and trickle some more feedback on the AirVape products.
In my previous post I've shared that my XS GO has also arrived. I've been using it since. My general experience is excellent: easy to use, very compact size, heat doesn't bother me because of the plastics used for the unit, heats up quick, big chamber, relatively easy to fill AND I get about three times more battery life out of it than tha X. So I'm really glad I bought it!
Just one inconvenience: you guys (AirVape Team) must know by now that the mouthpiece can't take the heat and just melts, right? It deformed in the first week!! It is melted so badly now that the little magnet fell out, can't put it back again to fit, because of the deformed plastic. Although I bought an extra mouthpiece (it isn't fully compatible with the original, the screens are different) it would've been great if - having knowledge of this problem - you would've included at least 2 extra mouthpieces with the XS GO package by default unitl you resolve the problem in product developement and manufacturing.
I genuinely love your products, but you need to be more cautious about some basic problems with them. Because they're fixable and strengthens your brand immensely!
Still a loyal fan of AirVape!
