Hi @edmele16 Thank you so much for your feedback! We will be happy to assist you with your upgrade needs. Please send us an email at cs@airvapeusa.com.

Hi @dylan-m-murphy Thank you so much for your well thought out suggestions! We will send this to our engineering team so they may look into it for product improvements. Thanks again and have a nice day!

Hi @CurtisD01! We are glad to hear you are satisfied with our product and we will be more than happy to assist you with your upgrade needs!

Hi @bsawdust Thank you for raising this to our attention and we have one of our customer service representative reach out to you so we can assist you with your concern and your upgrade needs.

Hi @spinach. Thank you for your feedback! We will definitely look into a better battery for future products so you may enjoy AirVape more.

Hi @amouse. Thank you for your feedback and suggestion. We will send this to our marketing head and be sure to check the possibilities of having this option on our website.

Hi @derosastacy Thank you so much for your suggestion. We will forward this to our engineering team and we will definitely look into having this feature in the future. Thank you for raising this to us and we greatly appreciate you.

Hi @aynooscorque! Thank you for your feedback and suggestion. Please reach out to us at cs@airvapeusa.com so we can assist you with your upgrade needs. Have a good day!

Hi @protodan! Thank you for your feedback! We'll be sure to look into this as reference for future product developments!

Hi @lowinahigh thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to cs@airvapeusa.com with any further comments or suggestions you wish to share. Again, thank you for your time!

Hi @Gibs16. Thank you for your suggestion! Please use AIRACCESSORIES for a 20% discount on your next accessory purchase.

@prisonbusdad Yeah the little goldish filter by the bowl does need to be cleaned. It can be somewhat difficult to remove and reinstall but not that bad really. If you can’t get it out with “responsible” force try this… Get the pick, that fits in the plastic door and use that instead of the tweezers. For me it’s easier but whatever works for you. There are a couple of slots on each side of the filter, stick it in there. Then just go for it, it will probably bend and you might even need to replace it but they offer replacements so no biggie. Also clean inside underneath very good. What I have found that works well is a pointed q-tip. They are online, I think ppl use them for cosmetics even. Just put some alcohol on the q-tip and it comes clean fairly well. Just make sure you have a replacement filter before trying just in case!

Hi @WhiteNgt, oh no, I am sorry to hear this. You may need to contact our customer service team to get proper assistance, please contact them at cs@airvapeusa.com. You are in good hands and have a great day ahead!