Hi @jeepe99 Thank you for your inquiry. If you would like to see more vapor being produced, grind the herb (not too fine) with a 2 layer grinder prior to packing the chamber. Pack the chamber tightly, then set the temperature at 420F for more visible smoke but please keep in mind that vaporizing is also eliminating 90% of the smoke, please don't expect a huge smoke cloud compared to when you are burning the herbs. Personally, I keep it as 390F as well. Hope this helps.

@Mikeyxxxx Hello there, thank you for reaching out and we are sorry to hear that it took two weeks for the package to arrive only to find out that it is not working. I totally understand where you are coming from and will definitely feel the same way if I have received a non-working device. I have contacted the relevant department regarding this matter to further assist you and a representative should reach you soon! In the meantime, please charge the device before use, and the magnetic rings are secured tight. Also, do not forget to register for our warranty to ensure warranty coverage: https://airvapeusa.com/pages/warranty-registration-1. If you have any more questions or concerns, feel free to reach us at cs@airvapeusa.com. Have a great day ahead!

Oh wow a new vapeee! Cant wait to get my hands on it!