Unable to order replacement part



  • I just lost the mouthpiece of my dear XS and it seems not possible to order a replacement to switzerland if I don't add another device to the cart... I'm very sad and going to hack something mouthpiece-like from aluminium foil or similar


  • administrators

    I'm sorry to hear this. I have also forwarded this concern to one of our awesome customer representatives to further assist you. Please expect an email from them within 24 hours. Also, if you have any questions or concerns, feel free to let us know. 🙂