Anyone gotten their Airvape Legacy yet?
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I’ve been waiting since April. Keep being told in emails that the first 500 pre-orders have shipped but I guess I’m not among that group. No one in customer service can tell me when mine will ship. I’ve always admired this company for their products and service but they really blew this one.
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@thejuanald thank you for your patience and understanding!
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Edit: I just saw the email update. Thanks for the communication!
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@chaunceys Hi, we would love to help you with your order. Please send us an email at cs@airvapeusa.com
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Ordered on April 3rd and I haven’t heard anything yet.
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@doublenicks As much as we would love to provide your order in the queue we apologize but we still do not have access to that information.
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@edm If you ordered in March and still haven't gotten yours yet, my order from April is most likely a long way off. Were you charged when you ordered as I was? It is usually customary to not charge a customer until the product actually ships. Just curious.
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@bern Thanks for the update however this is the same response i've been getting for the past month. I ordered this vape based on what appears to be an incredible product however I would at least like to know where my order stands in the queue.
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We greatly appreciate your patience and we will try to update you as soon as we have more information.
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Ordered in late March. Nothing yet - although I was told by Bernadette that the first 50 orders were fulfilled - and They were waiting for second shipment. 50 orders I thought was pretty lame - but what do I know...
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We are sorry for the inconvenience this delay has caused. We have been continuously shipping the Legacy to fulfill as many orders as we can. We know you have been waiting a long time for the Legacy but we guarantee that the unit is truly worth the wait.
