Anyone have issues with the Airvape X power button sticking?
I have had my X for almost a year now. Recently the power button feels as though its sticking. It no longer makes a clicking sound and doesn't feel as though it moves when pressed. It is still functioning but obviously something is broken or damaged. Is this a normal issue? I've contacted Airvape to discuss the warrant but they seem to be implying this is normal wear and tear. I'm a bit disappointed because I feel like this issue shouldn't be happening to begin with, let alone within the first year. I'm a bit hesitantly to purchase another Airvape device because of this now.
@LiveLifeNVape the device does still power on/off when the button is pushed. There was 1 incident when the button seemed to have been stuck. I had to push it a couple extra times and it eventually powered on. I have already discussed the issue with customer service.
LiveLifeNVape last edited by
Thank you for your feedback and we are sorry to hear that you are getting this issue with the device. To further assist you, I have a few questions to better assist you, may we know if you were able to turn it on/off without the clicking sounds? Does the power button still respond when pressed?
You can also send us an email at email@example.com for further assistance. Happy Holidays!