Customer Service non-responsive



  • I have written to customer service three times (cs@airvapeusa.com) and have yet to have the courtesy of a response. All I was asking for is whether replacement cleaning brushes were available from Airvape, or a suggested source. Can't be that hard to respond to a good customer...



  • Hi @Probono Thank you for reaching out through our forum and we apologize but we have not received any recent inquiries from you. The last email we received from you is on Nov 6 and that was when you registered to our warranty. We will be happy to help you with your inquiry and we have one of our customer service representative reach out to the email address associated with this account you used to post. If in any case you're using a different email, please provide that to us so we may reach out to you. Thank you!


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